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New Patient?

Enrolment Form


If you have any cold or flu symptoms or have been in contact with a confirmed or probable case, please call the practice on 0800 374 254 prior to your appointment .

We are OPEN TO ALL PATIENTS; please do not delay getting medical care when needed.



Our new doctor Colin Katzen is available for appointments on Mondays.


If you are unable to keep your appointment with your Doctor please call reception to cancel.  We reserve the right to charge a non -attendance fee up to the full cost of your appointment.


Wanting to make an appointment? We can offer you the opportunity to consult with your Doctor on the telephone or face to face. We will be asking some screening questions before booking ensure that we do our best to keep you and our teams as safe as possible from all respiratory illnesses. All patients will have access to all of our usual services however if you attend the practice for your appointment, you may be required to complete a RAT test to ensure your are COVID negative before entering the building.


You will be requested to wear a mask whilst in the practice.


DO NOT ENTER the surgery if you are experiencing any symptoms of fever, cough, runny nose, shortness of breath, sore throat or any loss of smell or taste, diarrhoea or vomiting - Please phone the practice for further instruction.

Please call our Administration Team to discuss consultation options and they will advise you further. We work hard to keep things running smoothly and thank you in advance of your patience and co-operation.


If you are experiencing a medical emergency please call 111.

Health Improvement Practitioner (HIP)

Health Coach (HC)

A new service at Epic Health is provided by a Health Improvement Practitioner (HIP) who will be available to see you if stress or routine challenges begin to affect your mental or physical well-being.  They can see people of all ages, and help with any type of issue that may benefit from making positive behavioral changes or learning skills to promote mental wellbeing. 


Your doctor or nurse may refer you to a Health Improvement Practitioner when you are in the GP clinic. The session will focus on the most important problem for you that day, and support you to develop a plan to improve things.   


A community-based health coach who works alongside the HIP is also available.

  • Sessions can be face-to-face, via zoom or as a phone consultation

  • Meetings take place in the community, at the park, beach or a home visit

  • Patients can also self-refer via reception

  • Sessions are completely FREE.









Same Day Online and After-hours GP Appointments

With Practice Plus, you’re only a few clicks away from a same-day online and after-hours GP consultation that suits you. The Practice Plus service is an extension to your regular Epic Health team. Practice Plus is available weekdays until 10pm and weekends and public holidays 8am – 8pm.

You will be asked to enter your credit or debit card details when booking your appointment, however your card will not be charged until your appointment is completed.

0800 7722 7587



COVID Vaccination Update:

To make an appointment for COVID Vaccination call 0800 829 000 for residents of BOP

For more information regarding COVID-19 Vaccines please visit visit for local COVID news.

Opening Hours:

8:00am – 5:00pm

8:00am – 5:00pm

8:00am – 5:00pm

8:00am – 5:00pm

8:00am – 5:00pm

(By Appointment only)







Epic Health is a family friendly central GP practice. Accredited by ACC and Southern Cross. Part of the Western Bay of Plenty Primary Care Organisation. Associative with the Te Tuinga Whanau and members of Tauranga’s local Providers Inc. Integrated in the health & Well-being team at Health Quarters at 32 Willow Street, Tauranga CBD.

for registered patients

Our Services: General Practice
  • Children

  • Acute & Chronic Pain

  • Rehabilitation

  • Everyday medications

  • Complex Cases

  • Sexual Assault Care

  • Neurological Disorders

  • Anxiety & Depression

Registered with Primary Health Organisation, Southern Cross, 



0800 374 254
Where to find us:

32 Willow Street, Tauranga, 3110       

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